This role will suit someone who has already worked in retail and who is already in, or is now ready to move up into a more supervisorial position. The rate of pay will be commensurate with level of experience.
As a Team Leader, your primary focus will be to:
* Offer an excellent level of customer engagement through offering advice, recommendations and assistance.
* Maintain the highest standards of hygiene within the store.
* Support and work effectively with your colleagues.
* Continually work in a sales driven manner to achieve targets.
* Drive the team to develop in-store knowledge, skills and confidence and process.
* Support the other Team Leaders and store manager .
Typical Duties:
* Keyholding...opening and closing of the store
* Greeting and serving customers.
* Cash handling.
* Stock merchandising
* Assisting customers with their purchases and providing product knowledge..
* Stock rotation.
* Pricing control
* Supporting all departments within the store.
* Receiving deliveries and completing paperwork required.
* Maintaining the highest standards throughout.
* Internal training.
* Supporting management function.
Qualifications/ Experience:
* At least one years previous experience in a convenience retail position.
* Proven customer service excellence.
* Determination to drive sale.
* IT Skills.
* Knowledge of legal requirements and procedures will be given in online training.
* Capability to motivate and guide team daily.
* Support to deliver and train new people.
* Deadline focused.
* Flexible within working hours.
* Ability to support store owner when not on site and act in a professional manner.
* Strong communicator.
* Competent to work well under pressure.
* A real passion for excellent customer service.
* An enthusiasm for retailing
* Relevant retail experience.
* A keen interest in developing a career within the trade.
* Strong communication skills.
* The ability to work on own initiative.
* A good team spirit.
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Benefits:
* On-site parking
Ability to commute/relocate:
* Belfast BT15 5AB: reliably commute or plan to relocate before starting work (required)
Location:
* Belfast BT15 5AB (required)
Work Location: In person