Job Title: IT Support Field Engineer / Field Engineer - Mobile Device Rollout
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Location: Multiple sites / Onsite around North Wales
Contract Type: Contract
Clearance Required: Active NPPV (within the last 12 months)
?? Important Requirement
Only candidates with ACTIVE NPPV clearance held within the last 12 months will be considered.
Applications without this will not be progressed.
Overview
We are seeking IT Support Engineers / Field Engineers to support a large-scale mobile phone rollout programme. This is a hands-on role focused on device deployment, configuration, and end-user support within a corporate environment.
Key Responsibilities
Configure, build, and deploy mobile devices to end users
Support device rollout activities including setup, activation, and handover
Provide 1st and 2nd line IT support for mobile and end-user devices
Troubleshoot hardware and software issues efficiently
Maintain accurate records of deployed devices and support tickets
Work closely with the wider deployment team to ensure smooth delivery
Required Skills & Experience
Experience in IT support, deskside support, or field engineering
Strong hands-on experience with device builds, deployments, or rollouts
Knowledge of mobile device setup and troubleshooting (iOS / Android beneficial)
Experience providing 1st / 2nd line support in a corporate environment
Excellent communication and customer service skills xkybehq
Ability to work in a fast-paced, high-volume deployment environment
Additional Information
Previous experience working on IT rollout or refresh projects is highly desirable
Must be comfortable working onsite and potentially across multiple locations
Apply Now
If you meet the clearance requirement and have strong deployment experience, we would love to hear from you.
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.