Detailed job description
and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
Essential criteria
1. Numeracy and Literacy GCSE or equivalent standard
Technical Skills Competencies
Essential criteria
2. Excellent communication skills including telephone Language skills
3. Organisational skills
4. IT Literate
Desirable criteria
5. ECAMIS/SYMPHONY experience
Knowledge
Essential criteria
6. Good general computer literacy
7. Knowledge and understanding of data protection and confidentiality
8. Understanding the importance of equality and diversity rights
Other requirements specific to the role
Essential criteria
9. Understanding of personal accountability and the need to recognise limitations
10. Awareness of Confidentiality
Desirable criteria
11. Awareness of medical records management
Personal Attributes
Essential criteria
12. Able to work at a fast pace and under pressure whilst remaining calm
Experience
Essential criteria
13. Experience of working in a customer facing role
14. Admin experience