Division / Department Sainsbury’s Digital Location Various
Reporting to - Head of Product - Food Experiences
In a nutshell
Want to work on a customer facing app using best in class agile processes with reach to millions of customers? Want to solve interesting problems at huge scale? Want to learn from the best and be challenged to think differently every day? Want to work hand in hand with development teams where you drive success and return to the business? Want the flexibility to work at home and in an office where it helps you meet your work and life commitments?
In Sainsbury’s Tech, we power the UK’s number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Sainsbury’s app team has an ambition to be the market-leading digital experience, giving customers at home, in-store and on the go, a true pocket companion to their Sainsbury’s experience.
In this Senior Product Manager role, you will be part of the Food Experiences team and will be responsible for our customer facing SmartShop & Product Finder App within the Sainsbury’s app. We have exciting plans for our single digital customer ecosystem, and we see this product evolving significantly in the next few years to truly support our in-store customer's needs.
In this role you have product management responsibility horizontally (partnering with influencing other product folks to deliver best in class customer experiences) as well as directly with an App Engineering team focus on this delivery. You will craft and owning the product roadmap and working with design teams to deliver the vision. Once live, you will iterate in line with agreed product metrics against the wider business strategy.
This is a fantastic opportunity to see a Product through the full Product lifecycle, and lead in forums with senior stakeholders in different areas of the business.
What I need to do
* Supporting end-to-end delivery by maintaining a 90-day product roadmap, full year big rock view, as well as a prioritised and estimated FY backlog, including regularly communicating progress and proactively managing risks.
* Coordinate and report post-launch evaluation to validate that products work for customers or colleagues as designed and value is delivered, measured by appropriate metrics and through post investment reviews as needed ·
* Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritisation of opportunities for the product.
* Collaborate with other product teams and 3rd parties to launch new product features. ·
* Champion the needs of our customers and colleagues, using insight from multiple data-sources to drive value-led prioritisation
* Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight
How I will succeed
* Apply insight, data and research to ensure your team are focused on making the biggest difference for customers and the business as defined by agreed product metrics (OKRs)
* Prioritise, coordinate and communicate the resolution of live product issues as required.
* Build a highly collaborative relationship with engineering, working together at all levels to work together to solve problems for our customers and the business
* Consistently engaging and motivating people with a variety of perspectives around the roadmap for your product; facing into difficult conversations and giving others licence to challenge your perspective
* Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product
* Creative problem solving, enthusiasm for supporting delivery of change through people and technology
What I need to know
* Knowledge and understanding of a grocery retail business, the technology landscape, and how to
* maximise the value that products can and will add
* Understanding of Agile delivery and modern engineering team practices
* Knowledge of technical product development principles and methodologies
What I need to show
* You are bold, curious, resilient and empathetic and able to connect with stakeholders and the team in an authentic way. What’s more, you’ll be comfortable with making decisions, challenging assumptions and taking risks.
* You thrive on translating business goals, technology strategies and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility
* You really get the customer and can translate requirements into clear user stories and sprint goals for the engineering teams
We are committed to making Tech a place where people love to work where diverse and engaged team make a purposeful contribution. Sainsbury’s is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. In Tech we welcome such conversations and are proud to champion a diverse and inclusive culture.
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