Job Description
Role - Salesforce Field Service Architect
Location - London (Hybrid)
We're seeking a Salesforce Field Service Architect with strong expertise in Field Service Lightning (FSL/SFS) to lead the design and delivery of enterprise-level Field Service solutions.
This is a hands-on architecture position where you'll transform complex field-service processes into scalable, high-performing Salesforce solutions, while providing technical leadership and engaging with senior stakeholders.
What you'll be doing
* Architect and design end-to-end Salesforce Field Service solutions.
* Lead discovery workshops focused on field operations & scheduling optimisation.
* Drive full lifecycle delivery (design ? build ? deploy ? go-live)
* Design integrations with ERP, asset management & inventory systems
* Provide technical leadership across Apex, LWC, Flows & integrations
What we're looking for:
* Strong hands-on experience delivering Salesforce FSL implementations end-to-end
* Deep understanding of workforce planning, scheduling, work orders, assets & mobile workflows
* Experience with dispatcher console, optimisation engine & scheduling policies
* Strong knowledge of Service Cloud, Sales Cloud & Experience Cloud
* Integration experience (APIs, middleware, ESB, third-party systems)
* Comfortable leading technical discussions with senior stakeholders
Certifications (Preferred):
* Salesforce Field Service Consultant (Highly Preferred)
* Application Architect / System Architect
* Platform Developer I/II
Interested? Apply now or get in touch to learn more.
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