Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be Wagamama. We are seeking a General Manager to join us on our journey to nourish from bowl to soul.
The Role:
As a General Manager, you will inspire your team to deliver exceptional service, maintaining high standards and expectations. You will coach and develop your team to reach their full potential while driving restaurant performance and achieving excellent results.
What You Need To Have:
* Ability to foster a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
* Dedication to providing outstanding guest experiences, ensuring every interaction reflects exceptional service, either through your efforts or by empowering your team.
* Strong financial skills, including budgeting, inventory and labour management, and strategic marketing. You analyze data to inform business decisions and promote continuous improvement.
* Commitment to building and nurturing your team through recruitment and ongoing development, fostering personal and professional growth.
* A focus on creating an inclusive environment where team members feel respected and valued, enabling them to thrive.
* Problem-solving skills with the ability to think quickly and make decisive decisions.
What’s In It For You:
* Bonus scheme — up to £8,000 annually
* Access up to 30% of your earnings before payday with Wagestream
* Private medical insurance
* Free food on shift (anything from our menu) and 50% off outside of work to treat friends and family
* Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
* Opportunity to experience our new menus first
* Wagamama parties with VIP guests throughout the year
* Recognition as a nationwide 'Love Above the Door' legend
We also offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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