Lettings Coordinator needed for a busy multi-office estate agency in Loughton, IG10.
Madison Fox is one of the leading lettings and estate agent based in West Essex and East London. We are an award winning, fast-growing, contemporary, exciting property agency, providing private individuals and commercial businesses with a range of premium property services
We are proud of our friendly, accessible and affordable approach, and committed to providing a superior experience for every customer. We are doing property our own way.
This is an opportunity for you to work and grow alongside a high-performing and enthusiastic team, dedicated to achieving excellence in the field of property. This will be an ideal role for you if you enjoy working in a fast paced environment with diverse responsibilities and are target driven.
MAIN RESPONSIBILITIES INCLUDE (Not Limited to):
· Referencing tenants and carrying out credit checks
· Preparing tenancy agreements for tenants
· Invoicing both tenants and landlords
· Agree and finalise renewals
· Collect payments and fees due to the company
· Respond to queries verbally and in written form
· Ensuring property has the required safety certificates before tenants move in
· Ensuring Landlords are following their obligations
· Ensuring Tenants are following their obligations
KEY SKILLS/COMPETENCIES REQUIRED:
· Communication - interacting with tenants, landlords and colleagues effectively
· Organisation - managing paperwork and schedules
· Attention to detail – ensuring documentation and compliance with regulations
· Problem solving – Addressing tenant and landlord issues and resolving
· Customer Service – Providing assistance and support to tenants and landlords
· Adaptability – Being able to handle various situations in a fast paced environment
ATTITUDE:
· Patience – Dealing calmly with challenging situations and difficult clients
· Professionalism
· Self-directed
· Results orientated
MINIMUM REQUIREMENTS:
· 12 months minimum experience within lettings co-ordinating
· A high achiever in current/previous roles
· Advanced understanding of lettings law along with compliance
WHAT WE WILL OFFER THE RIGHT CANDIDATE
· Base Salary of £25k - £30k
· 28 days holiday including bank holiday (pro rata)
· Potential to earn end of year bonus based on hitting targets
· Excellent induction and training
If you have experience and are looking for a new challenge, then we would love to hear from you
There will be attractive incentives based on the company performance .
The role is full time and working from the office location in Loughton, IG10. The hours are Monday to Friday 9:00am – 6:00pm. This role will not be suitable for someone who is looking to work shorter hours or change their working time frame.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company events
* Enhanced maternity leave
* Enhanced paternity leave
Experience:
* Lettings Co-Ordinating: 1 year (required)
Work Location: In person
Reference ID: Lettings Coordinator
Expected start date: 08/10/2025