Job Overview
Positions: Security Relief Officer: up to 36hr contracts are available (must be able to work days, nights, weekends, and bank holidays when necessary).
Hourly rate: £13.85 per hour (breaks paid, officers to remain on site).
Mandatory
* 5 years background check is compulsory.
* In date, SIA Security Guard or Door Supervisor licence.
* First aid preferred, but we can provide training.
* Basic IT skills, able to use a laptop, PC and mobile phone.
* Must be able to pass Police Vetting NPPV1 / CTC.
Benefits
* Free travel on London Transport (Tubes, Buses and TfL London Overground) – non contract.
* After 6 months, if you are asked to work in main control rooms you could receive free CCTV training and licence.
* Opportunities to obtain core positions or progress to senior roles.
* Chance of overtime when available.
* Training and career development (many free courses available).
* Range of benefits such as pensions, employee shares scheme, access to online GP, discounts for shopping and cinema, paid holidays.
* Friendly supportive team.
About The Role
* Deliver an excellent high level customer service.
* Ensure all duties completed in full to a very high standard.
* Report and act on any security breach, with follow up action.
* Assist with any security, safety or criminal investigation.
* Actively use the Merlin system for logging Patrols, Incident reports, Helpdesk reports and Daily Occurrence Book logs (training will be provided on the Merlin system).
* Conduct external and internal site patrols and checks of buildings and car parks.
* Carry out duties for Fire alarms and/or building evacuations.
* Carry out tests of fire alarm systems (after training).
* Act as First aider (once trained).
* Support events taking place at SG or DS level.
* Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements.
* Fully and satisfactorily complete all tasks and duties on site as defined within Assignment Instructions (AI's), Standard Operating Procedures (SOP's), Risk Assessments (RA's), Memos and Toolbox talks.
* Be compliant with Industry and Statutory Legislation.
* Attend further training/courses when directed.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
About You
* Smart and very presentable.
* Demonstrate problem solving skills.
* Multi task and prioritise daily workloads.
* Always have a smart appearance while on duty.
* Reliable, self‑motivated, initiative driven, able to work without supervision.
* Work well with and deal with people at all levels.
* Confident and interested in self‑development.
* Continuous improvement mindset towards company performance.
* Strong communication skills.
* Maintain an excellent record of attendance and timekeeping.
* Fit enough for manual handling in a goods in/out environment.
* Fit for static stand‑off front of house, foot patrols, stairs.
* Basic level of experience using Word and Excel.
* Read and write basic English (essential for reading instructions and writing clearly).
Additional Benefits and Perks
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP, financial wellbeing assistance through our Salary Finance scheme, a flexible benefits platform (Choices) to customise dental, dining, coffee club, tech purchases, etc.
We provide high street discounts via MiDeals platform, cycle‑to‑work scheme, life cover (greater of salary or £10,000), save‑as‑you‑earn scheme, Mitie Matching Share Plan with possible free shares.
Mitie Stars recognition programme with monthly cash prizes and a chance at a £10,000 prize at year’s end.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Since 1987
Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients in banking, critical government sites, hospitals and schools.
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