Job overview
Join Our Compassionate Team as a Community Maternity Support Worker!
Are you passionate about making a meaningful difference in the lives of women and families during one of life’s most special times? As a valued Maternity Support Worker, you’ll play a crucial role in supporting our community midwifery team, including providing care during weekends.
You’ll work closely alongside skilled midwives who will guide and supervise the care provided, ensuring every task is carried out within an established care plan. While you may not always be under direct supervision, your contribution will be vital in delivering safe, compassionate, and holistic support.
In this rewarding role, you’ll be a trusted team member, offering kindness, professionalism, and empathy to women and their families. Your work may also include supporting other areas within the maternity department, always collaborating with midwives to provide seamless care.
If you’re ready to be part of a caring, dynamic team where your efforts truly impact lives, we’d love to hear from you!
Main duties of the job
Duties of the Post
1. Primarily work in the community Midwifery team, may need to occasionally work across the inpatient service depending on service needs
2. Perform all fundamental tasks of a Band 3 MSW, often in lone worker capacity within the community setting
3. Undertake Day 5 Newborn blood spot screening and TCB screening on jaundice babies in the community.
4. Perform basic observations, urinalysis and phlebotomy if required
5. Perform basic observations on babies and escalate any deviations from the norm when appropriate
6. Give competent SBAR handovers to members of the team within your remit
7. Perform basic IT functions, documenting on our Badgernet system contemporaneously, the care given to women and babies
8. Assist the midwife in any basic tasks that need undertaking
9. Keeping areas and equipment clean and tidy
10. Stocking up store rooms, rooms and trolleys with appropriate resources and equipment
11. Support the wider team however required, eg running simple errands and telephones
12. Work alongside the midwife to recognise those women who may need urgent attention and help escalate accordingly
13. Assist with infant feeding, using the BFI initiatives and participating in upholding our Gold accreditation, supporting new mothers with their feeding choice
14. Supporting women and babies in the immediate post- natal period, ensuring alongside the midwives maternal and fetal wellbeing
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Detailed job description and main responsibilities
Thank you for your interest in this role. Please see attached Job description for further details of the maternity support worker role.
Person specification
Education
Essential criteria
15. Good all round education to GSCE or equivalent
16. Care certificate, or willingness to achieve this with supervision in first 6 weeks of employment
Desirable criteria
17. Additional Maternity related training
18. NVQ level 2 in Business Administration, Customer Care or similar
Experience
Essential criteria
19. Clinical Band 2 Experience within a healthcare setting
20. Use of electronic notes and electronic patient pathways
Desirable criteria
21. Previous Band 3 clinical experience
22. Clinical Maternity experience
Personal qualities
Essential criteria
23. Strong verbal and written communication
24. Team player, Accountable and proactive
25. Car driver essential
Knowledge and Skills
Essential criteria
26. Computer literate
27. Ability to escalate appropriately
28. Able to act on own initiative: prioritising tasks, independent working
29. Understanding of confidentiality, equality and diversity with regards to healthcare
Desirable criteria
30. Previous use of MSW Band 3 Skills (e.g. NBBS, SBR, Baby Observations)
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
______________________________________________________ Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email: @. Our confidential answering service is available after 5pm. ______________________________________________________
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
NameMichelle BestJob titleCommunity MatronEmail addressTelephone number0208 296 2990Additional information
Additionally you can contact the Practice Development Midwives on @ for additional information