2nd / 3rd Line Support Engineer We are looking for a 2nd / 3rd Line Support Engineer to work onsite in High Wycombe for a IT Solutions Company. You should have a full driving license and be able to commute to High Wycombe daily. This is a very progressive role with excellent training opportunities and structured development plans. If you have any experience of working in a client facing / MSP environment this is also very beneficial. This is a diverse role so we are looking for someone that has a broad skillset and loves to problem solve! Key Responsibilities: * Oversee and maintain the network, servers, switches, Microsoft 365, and backup systems. * Lead and mentor ICT support staff while managing day-to-day operations. * Provide guidance, training, and support to staff to make the most of IT systems. * Drive improvements, upgrades, and IT projects to enhance systems and services. * Proven experience managing and upgrading IT networks. * Office 365, Azure, networking and firewalls. * Strong communication and interpersonal skills, with a focus on delivering excellent customer service. * Proactive, self-motivated, and able to work independently or collaboratively. * Genuine enthusiasm for technology and education. Get in touch ASAP as we have interviews lined up for next week...