Bromsgrove and Redditch Council's are seeking the right person to fill the role of ICT Operations Team Leader. As the ICT Operations Team Leader you will lead a team of professionals in the design, development, implementation, and maintenance of ICT based Projects, Business Applications, Internet and Intranet Systems, Graphical Information Systems and in addition direct on all aspects of Information Management. You will ensure the delivery of high-quality solutions that align with the organization's goals and objectives, while also adhering to government regulations and policies. The post holder will be required to work on their own initiative and independently from a manager for most of their working time and this will include making decisions that could affect wide areas of the organisation. This may include working evenings and weekends to manage particular situations. The ICT Operations Team Leader actively builds a professional relationship with customers and understands and delivers the help they need to enable them to improve their service delivery. The role will involve working closely with other ICT teams, as well as internal and external stakeholders, to deliver effective and efficient ICT services to the organisation. Key requirements for the role A degree in a relevant subject ILM Level 3 Management Diploma or equivalent Practitioner level PRINCE 2 project management Three years’ experience of ICT delivery, service transformation and business change within a local government authority. Minimum of 1 years’ management experience Good understanding of key areas of responsibility including Project Delivery, Application Support, Web Team, Information Management and GIS Proven ability to manage resource using a recognised project management methodology Knowledge of current ICT Service delivery issues and techniques, particularly relating to a Local Government environment Please refer to the Job Description/Person Specification attached for full details of the role and the essential requirements Additional Information The Councils offer a range of staff benefits: Local Government pension Generous leave entitlements starting at 25 days plus bank holidays (pro-rata) Flexible working, where appropriate Employee Assistance Programme Access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more Closing date for applications: Wednesday 4th June 2025 (Midnight) Interviews will take place on 17th June 2025. If you require further information on the post please contact Mark Hanwell, ICT Transformation Manager, Tel: 01527 881248 Email: m.hanwell@bromsgroveandredditch.gov.uk Bromsgrove and Redditch are equal opportunity employers. We welcome applications from candidates of all backgrounds and experiences. For a full list of our current vacancies why not visit our WM Jobs Recruiter Page Attached documents ICT Operations Team Leader JD PS.docx