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Supervisor - Coffee Shop and Bars in Southampton Area
Pay Rate: £13.30 per hour + an incentive of an extra £1.50 per hour for hours worked between midnight and 6 am, totaling £14.80 per hour. We also offer additional service charge.
Shift Pattern: Full Time (40 hours), scheduled between 3:00 am and 11:00 pm, including weekends.
* Successful candidates will need to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
* Applicants must be 18 years or over to perform certain tasks or work on certain shifts, including handling and serving alcohol.
If you're passionate about food and travel, you've come to the right place. We are the global food travel experts, offering the best food and drink options for travelers passing through airports, train stations, and more.
Join our dynamic team as a Supervisor! Lead by example in a fast-paced environment, driving excellence in customer service. We seek motivated leaders who thrive in challenging yet rewarding atmospheres. This role is your next step towards career fulfillment!
WHY JOIN SSP AS A SUPERVISOR?
At SSP, we offer more than jobs; we provide career opportunities with numerous benefits:
* 75% discount on your meal while on shift.
* Employee Discounts: Up to 50% off, including 20% off alcoholic beverages, across SSP brands and franchises in the UK.
* Friends and Family App: 20% discount at select units (T&C apply).
* Help@Hand App: Offers shopping discounts, GP appointments, 24/7 helpline, and wellbeing support.
* Continuous Growth: Access to training, apprenticeships, development programs, Duty Manager Development Programme, and Chef Academy.
* Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
* Culture: We value diversity and inclusion, supporting networks like LGBTQ+, Women’s Network, Neurodiversity, and Disability.
* Financial Support: Pension plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, and competitive pay rates.
AS A SUPERVISOR, YOU’LL:
* Have at least 1 year experience as a supervisor in hospitality or retail.
* Create a clean, welcoming atmosphere that exceeds customer expectations and improves service.
* Guide and support colleagues, ensuring a safe working and dining environment, and act as the go-to person for daily queries.
* Oversee opening and closing procedures, ensuring operational excellence and compliance.
* Focus on operational efficiency, monitor performance, and promote improvements.
* Recognize and celebrate exceptional service, lead by example, and foster inclusivity and motivation.
* Build strong relationships, communicate effectively, and make thoughtful decisions to ensure team success and excellent customer service.
Think you belong at SSP? Apply now and start the best part of your journey as a Supervisor!
SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.
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