£26,436.80 per annum / £12.71 per hour, 40 hours per week (5 days per week)
We are looking for a Front Office Supervisor
with a proven track record of driving standards and delivering an exceptional guest experience.
The successful candidate will lead with purpose and vision, using their commercial expertise to drive standards in the hotel. You need to be innovative and responsive to a range of situations.
Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.
The Front Office Supervisor will be responsible for the front office team. Building a high-performing team across the division is key to success.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.
If you are seeking career training, we offer nationally recognized apprenticeships alongside detailed brand training. You can view the most popular courses on our careers pages.
In addition to competitive pay, we offer:
* Exclusive discounts for you, your friends, and family
* Valor team member rates at our UK hotels, with rooms from just £30 B&B
* Discounted stays for friends and family
* 50% discount when dining in our restaurants and bars
* Free meals while on duty
* Access to high-street discounts on various shops and experiences
* Up to 40% savings on bikes with our Cycle To Work Scheme
* Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing
* A calendar of wellness activities, including healthy lunches and wellbeing walks
* Access to our Employee Assistance Programme, offering free confidential advice 24/7
* Healthcare Cash Plan options from just £5 per month
Supporting your hospitality career growth
* Fully funded apprenticeship programmes
* Internal development programmes to support your growth
* Monthly and annual team member service awards
Interested in joining us?
Valor Hospitality is an equal opportunities employer, welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
We currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious plans for growth, including three new luxury 5-star hotels opening in 2024.
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