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Technical Support Administrator (Training in Renewables), Cardiff
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Client:
Location:
Cardiff, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7cc3beb7bb32
Job Views:
8
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Technical Administrator (Training in Renewables)
Cardiff - Office Based
£27,000 - £29,000 + Renewables Training + Career Progression + Excellent Company Culture + Holidays + Pension + Huge Company Growth
Are you experienced in a support / administration role within a technical industry (construction, heating etc), looking to gain a lifelong skillset in a futureproof industry through technical training on energy efficiency systems?
Do you want a strong foothold within a company who are rapidly expanding, where you will have the opportunity to train and develop your career to suit your own personal career goals?
The organisation are leading energy efficiency specialists who provide grant funded energy saving solutions to domestic properties. They are expanding into the commercial market - providing B2B solutions, as well as expanding their sales team to provide private services. With heavy government backing, they are in a huge period of growth and are looking to increase their headcount as such.
In this role, you will playing a vital part in technical support. You will be working with installer, surveyor and customer enquiries and supporting from a technical perspective - with full training on all systems provided. This role includes strong career development to help expand your skillsets.
This is the ideal role for a support focused individual within a technical industry (domestic works), looking for job security within renewables. You will be looking to progress within an organisation who are committed to developing employees personal career goals.
The Role:
* Managing inbound enquiries from ranging from customers, engineers and surveyors.
* Technical support to installation team.
* Manufacturer and wholesaler communication - understanding what parts are needed and acquiring them.
* Training and support into system design.
* Calculating ECO submission and customer contributions.
The Candidate:
* Proven experience in a customer facing support role within a technical environment (domestic works). (Heating, Plumbing. Construction etc).
* IT Literate - with experience in MS Office.
* Looking to train on technical aspects of energy efficiency systems.
* Keen to join the energy market and progress your career.
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