Administrator (Senior Business Operations Assistant)
Somerset Council
Job Summary
Administrative support within Children’s Social Care. Full-time permanent contract, 37 hours per week, hybrid working with minimum two days from County Hall, Taunton. Annual leave 25 days + bank holidays.
Key Information
* 37 hours per week, Monday–Thursday 8.30am–5.00pm, Friday 8.30am–4.30pm.
* Hybrid role – at least two days per week from County Hall, Taunton.
* Permanent contract.
* 25 days’ annual leave plus bank holidays.
What I’ll Be Doing
* Monitoring and updating the database.
* Taking telephone calls.
* Responding to email requests.
* Arranging transport.
* Sending out letters and reports.
* Arranging and minuting meetings.
* Liaising with professionals from other agencies.
Required Experience & Qualifications
* Passion for improving the lives of vulnerable children in Somerset.
* Warm, friendly, non‑judgemental manner; calm and kind in difficult conversations.
* Experience working in an office environment.
* Proficiency in Microsoft 365 (Word, Teams, Excel) and comfortable using databases.
* Ability to manage changing and competing deadlines and priorities.
* GCSE Grade 4 (C) or above in English and Maths.
Benefits
* Supportive and rewarding team environment.
* Flexible working arrangements including working from home.
* Generous annual leave allowance, with option to purchase additional days.
* Staff discounts (gyms, shops, restaurants, cinema, insurance).
* Employee assistance and wellbeing services.
* Auto enrollment into Pension Scheme and optional contributions.
* Flexible Benefits Scheme via salary sacrifice for cycle and health screenings.
Salary
£25,185 – £25,989 per annum.
How to Apply
Contact Rob James (Rob.James@somerset.gov.uk, Tel: 01823 358228) or Clare Dowden (clare.dowden@somerset.gov.uk, Tel: 01749 822717) for an informal chat. The role requires a basic DBS check.
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