Smarkets runs one of the world’s most sophisticated prediction markets, handling over £29 billion in volume since 2010 and engaging 200,000+ traders globally.
About the Product Team
The Product Team is responsible for making sure Smarkets builds products that customers love and that move the commercial needle. Smarkets operates two products—SBK, a retail sports betting app, and the Smarkets Exchange, a peer‑to‑peer trading app—across multiple jurisdictions and licences, with an expanding footprint in US prediction markets.
Role Overview
You will work hand‑in‑hand with the Product and Engineering Managers for our customer‑facing applications (SBK & Smarkets), acting as their operational backbone. This is an accelerated opportunity for systematic thinkers to master the product life cycle and grow into a full Product Manager role.
Responsibilities
- Support the Lead PM across discovery, prioritisation, and delivery.
- Own the QA and release processes across our two customer‑facing brands.
- Lead the user‑research programme to keep our roadmap laser‑focused on customer value.
- Coordinate agile rituals, manage the product backlog, maintain stakeholder alignment, and unblock execution for the Lead PM.
- Own the user research process; schedule and run interviews, craft surveys, and synthesize findings into actionable customer insights.
- Manage the end‑to‑end QA and release cycle (Smarkets and SBK), including test planning, App Store/Play Store submissions, post‑release monitoring, and bug triage.
- Translate vague problem statements into clear user stories and acceptance criteria, ensuring readiness before sprint kick‑offs.
- Analyze feature usage, sign‑up funnels, and in‑app behaviour to influence roadmap priorities.
- Conduct competitive tear‑downs of betting, fintech, and gaming apps to spot improvements.
- Draft release notes, update help‑centre articles, and brief Customer Support and Marketing teams.
Role Requirements
- Systematic Thinker: Highly process‑oriented; a background in business analysis, operations, or a similar analytical discipline is highly desirable.
- Tech‑Savvy: Instinctively explores new apps and can articulate their delights and frustrations.
- Analytical & First‑Principles Driven: Comfortable slicing data while being able to zoom out to the broader user journey.
- High EQ Communicator: Adapts communication style seamlessly for engineers, designers, traders, and executives.
- Trend Spotter: Keeps up with product, sports‑tech, and fintech news.
- Nice‑to‑have: Exposure to sports trading products, mobile gaming, brokerage, or any highly regulated consumer product.
Benefits & Perks
- Stock Options: Vest over 4 years—your success is our success.
- Pension Scheme: Competitive plan via Aviva, with up to 6 % matched contributions if you opt in.
- Health Insurance: Comprehensive coverage to keep you and your family healthy.
- Enhanced Parental Leave: Enhanced maternity and paternity leave.
- Stay Fuelled: Fresh, chef‑made breakfast and lunch every day, plus fruit, snacks, tea, coffee and soft drinks.
- Cycle‑to‑Work Scheme: Support for sustainable commuting and staying active.
- Learning & Development: £1,000 annual education budget for courses, conferences, books or training.
- Holiday: 25 days paid leave plus bank holidays, with the option to carry over 5 days.
- Flexible Working: Choose 1 day from home (20 WFA days/year) or 2 days from home (5 WFA days/year) based on your needs.
- Team Energy: Regular socials, hackathons and events.
Diversity & Inclusion
We’re an equal‑opportunity employer and celebrate diversity in all its forms. If you need any adjustments during the recruitment process, please let us know—we’re happy to accommodate your needs.
