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Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Job Details
* Location: Wrexham
* Employment Type: Full Time
* Posting Job Title: Quality Systems Coordinator
* Job ID: ATR55055
* Date Posted: 06-Oct-2025
Job Purpose
Quality systems coordinator provides guidance, support and technical expertise to ensure that manufactured products meet applicable regulatory standards and guidelines with respect to Quality control operations. Working within a fast-paced environment, the job holder will work with the Quality Manager providing support to the Quality Assurance department on day-to-day tasks. The role administers the Quality system in Q-Pulse and supports customer quality queries, as well as manages internal communications to the Management team.
How You Will Impact Us
* Creating and updating various reports – daily/weekly/monthly
* Provide data to Business Manager and Sales
* Respond to customer day-to-day queries
* Raising and reporting Internal and External Deviations in Q-Pulse
* Supporting Customer audits as requested
* Updating and administrating Procedures in Q-Pulse
* Working with the Management Team and Customer Services
* Progress chasing – CAPA’s, OFI’s
* Investigation of customer queries
* Decisions on quality in absence of Quality Manager or Assistant Quality Manager
* Ensure audit actions are completed and uploaded to Q-Pulse
* Actively attend Continuous Improvement meetings – produce presentation and minutes (Including 8D and ERR)
* Manage the Internal CAPA system, communicate overdues to management team
* Manage the Internal Calibration system
* Provide support for Deviation analysis (QC testing/Laboratory as appropriate)
* Participate and Lead in continuous improvement projects
* Lead and assist with conducting Internal and External Quality Management System Audits, identifying, documenting, and providing solutions for Non-Conformances, Corrective Actions & Preventive Actions
* Creating SOPs for all areas
* Creating GMP training materials, do trainings, workshops
* Analysing statistical data as and when required
Qualifications
* Ability to operate Microsoft Excel/Word (Creating graphs/WI/Process Maps)
* Ability to work independently
* Desire to learn
* Eye for detail
* Quality Conscious
* Communication skills
What We Offer
* Corporate culture based on loyalty, integrity and respect
* An attractive salary reflecting skills, competencies and potential
* Comprehensive training with numerous learning and development opportunities
* A career with a global packaging company where sustainability, safety and inclusion are business drivers and foundational elements of the daily work
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Seniority level: Entry level
Employment type: Full-time
Job function: Quality Assurance
Industries: Packaging and Containers Manufacturing
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