South Yorkshire, Reigate, Reigate and Banstead
On-site
GBP 40,000 - 50,000
Full time
30+ days ago
Job summary
Surrey Fire and Rescue Service seeks an Operational Performance Support Officer to enhance operational effectiveness through coaching and mentoring. This temporary role involves supporting crews, capturing learning outcomes, and implementing service-wide improvements. Applicants must be competent firefighters or crew commanders.
Qualifications
* Must hold a current operational role as a Competent Firefighter, Crew Commander, or Watch Commander.
* Strong communication, leadership and mentoring skills required.
Responsibilities
* Support and coach operational crews at incidents.
* Capture learning outcomes and recommend service improvements.
* Develop innovative ways of working across SFRS.
Skills
Communication
Leadership
Expression of Interest: Operational Performance Support Officer
Details
* Reference: SCC/TP/377198/2901
* Positions: 2
* Category: Fire and Rescue
* Contract type: Secondment
* Working hours: 42 hours p/wk
* Posted on: 31 March 2025
* Closing date: 31 July 2025
* Directorate: Chief Executive Office
* Location: Woodhatch Place, 11 Cockshot Hill, Reigate
Description
Expression of Interest (Internal Applicants Only): Watch Commander B – Operational Performance Support
Location: Woodhatch (with travel across Surrey)
Status: Temporary – 6 or 12 months
Pay: Watch Commander B + 10% (or Development WC + 10%)
Who Can Apply: Competent Firefighters, Crew Commanders (Development or Competent), Watch Commanders (Development or Competent)
About the Role
Surrey Fire and Rescue Service is offering a unique opportunity to join the Operational Performance Support function. This temporary position is focused on improving operational effectiveness through coaching, mentoring, learning capture, and service-wide improvement.
This is not a promotional process. Firefighters and Crew Commanders appointed to the role will receive the Development Watch Commander salary plus 10%, but will not receive a development folder unless they undertake and pass a formal promotional onboarding process.
Key Responsibilities
Support and coach operational crews at incidents
Initiate and undertake small station debriefs and support post-event reviews
Capture learning outcomes, produce debrief reports and recommend service improvements
Develop and implement innovative ways of working across SFRS and the Southeast region
Contribute to operational learning using internal and external data sources
Ride operationally at least one day per month to maintain competence
Work flexibly to meet the needs of the role
Must hold a current operational role as a Competent Firefighter, Crew Commander (Development or Competent), or Watch Commander (Development or Competent)
Ability to travel throughout the county
Strong communication, leadership and mentoring skills
Willingness to support change and continuous improvement initiatives
Flexible and proactive approach to workload and hours
Register your interest via TribePad by: 11 April 2025
Equality and Accessibility
Surrey Fire and Rescue Service is a Disability Confident Employer. If you have a disability and require reasonable adjustments at any stage of the process, please provide this information on your application form to allow appropriate measures to be arranged.
Interested?
For more information or to discuss the role, please contact:
Station Commander Mike Phillips
Email: mike.phillips@surreycc.gov.uk
Phone: 07812 362783
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