Herbal Production & Operations Assistant (London Workshop)
Zen Maitri is seeking a dedicated Herbal Workshop & Operations Assistant to join our team in London. This hands-on role is ideal for someone who is organised, detail-oriented, and passionate about natural health. You will play a key part in supporting our product production and operational flow — helping bring high-quality herbal wellness products to life.
Location: On-site at our London Workshop (Brentford)
Schedule: Part-time (3 days per week) — with clear pathway to full-time within 3–6 months
Salary: £28,000 per annum (pro rata based on 3 days per week), with opportunity to progress to full-time
Start Date: Training to begin as soon as possible (mid-November ideally). Official role start date: 1st December 2024
About Zen Maitri
Zen Maitri is a leading herbal medicine company based in London, dedicated to creating high-quality natural health products rooted in both traditional wisdom and modern science. This is an exciting opportunity to join a small but dedicated team, working closely with our Operations Manager in a role that is both hands-on and operationally vital to the business.
About the Role
As a Herbal Workshop & Operations Assistant, you will support product production, fulfilment, stock management and customer service. You will be trained in how to make and assemble premium herbal products in our London workshop — a rare opportunity for someone interested in meaningful, purpose-led work within natural health.
Key Responsibilities
* Assisting in the preparation and assembly of herbal products (full training provided)
* Packing and dispatching online orders with accuracy and care
* Receiving, checking and organising incoming stock and deliveries
* Maintaining stock levels and ensuring workshop organisation
* Providing clear, professional customer support via email
* Supporting basic e-commerce admin tasks (e.g. Shopify order processing)
* Working closely with the Operations Manager to ensure smooth daily operations
Essential Skills & Qualities
* Strong written and verbal communication skills (fluent English essential)
* Reliable, organised and detail-oriented — quality and accuracy matter deeply
* Ability to work both independently and within a small, focused team
* Flexible and proactive — able to switch between tasks with initiative and care
* Positive, can-do attitude and willingness to learn
Nice to Have (Not Essential)
* Interest in natural health or herbal medicine
* Experience in e-commerce fulfilment, workshop production or logistics
Why Join Zen Maitri?
* Be part of a mission-led herbal medicine company making a real impact
* Receive hands-on herbal product training — a rare and meaningful skillset
* Clear progression pathway toward full-time role
* Work within a supportive, values-driven environment
* Play a key role in a fast-growing natural health brand
To Apply
Please send your CV and a short note explaining why you feel suited to this role to: info@zenmaitri.com