Our client is looking for an organised, customer-focused Business Support Officer to provide high-quality administrative and coordination support across Homelessness and the Asylum/Refugee services. Successful candidate will manage shared mailboxes and workflows, arrange appointments and interpreters, maintain accurate case records, support multi-agency meetings (agendas, minutes and action tracking), and produce routine performance reports/trackers. They will also support financial administration, including raising purchase orders (where required), processing invoices, maintaining approval trails, resolving supplier queries, and keeping basic spend trackers to support audit and budget monitoring. They will handle sensitive information confidently, work to deadlines, and help the service run smoothly so frontline staff can focus on supporting residents. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .