WH Bence is looking for a Service Administrator to join the team!
Location: Yate, Bristol, BS37 5NG
Salary: £26,000–£30,000 pro rata per annum (dependent on experience)
Hours: 20 – 30 hours per week between the hours of 0800 – 1700 hours Monday to Friday
Job Type: Part Time, Permanent
About Us:
WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.
Service Administrator – The Role:
WH Bence is seeking an experienced and motivated Service Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service.
This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team.
Service Administrator - Key Responsibilities:
- Sense check engineers’ timesheets
- Consumable Order Management
- Managing incoming service tickets and assisting with work allocation for service engineers
- Monitoring and responding to incoming emails
- Updating the CRM system and customer files
- Maintaining internal spreadsheets for maintenance planning and invoicing
- Providing proactive customer communication by telephone
- General administrative support to the Service Department
Service Administrator - About You:
The ideal candidate will have:
- Experience in a similar administrative or scheduling role
- Confidence and professionalism when speaking with customers
- Strong working knowledge of Microsoft Office
- Excellent communication and organisational skills
- The ability to problem solve and manage multiple tasks effectively
Service Administrator – Benefits:
- Competitive salary
- Call out payment
- Paid overtime available
- Pension contributions
- Company van
- Company mobile phone
- Training programmes available
Click ‘Apply’ now to submit your application for this exciting Service Administrator opportunity