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Ticketing administrator

Kingston Upon Thames
Talent
Posted: 4 May
Offer description

Job Description

Ticketing Administration Roles – Kingsmeadow

Location: Kingsmeadow Stadium

Contract: Part-Time / Sessional (Matchdays only)

Pay Rate: £14.85 per hour

About the Role

We’re looking for enthusiastic and reliable individuals to join the Ticketing Administration Team at Kingsmeadow, supporting Academy and Women’s team matchdays throughout the season.

This is a flexible, sessional role ideal for those with full-time work or other commitments who want to get involved in the matchday experience and be part of an exciting football environment.

You’ll be part of a pool of staff working 3–4 matchdays per month, on both weekends and weekdays.

Key Details

* Shift Start: Around 2.5 hours before kick-off (from 11am on weekends or 6pm on weekdays)
* Shift Length: 3–4 hours per match
* Start Date: ASAP, with a view to continuing into the 2026/2027 season.

What You’ll Be Doing

* Providing excellent customer service and ticketing support on matchdays
* Engaging with fans and visitors at the ticket office
* Assisting with Ticketmaster system operations (experience preferred)
* Helping ensure the smooth running of ticketing and entry processes on game day

What We’re Looking For

* Confident, friendly, and customer-focused individuals
* Experience with Ticketmaster or other ticketing systems (advantageous, but training provided)
* Previous experience in football, sports events, or customer service roles is beneficial
* Flexible and reliable, available for both weekday evenings and weekend matches

Training & Support

All new team members will receive on-site training at Kingsmeadow, including system introductions and a matchday run-through before starting.

Join us and play a key role in creating a great matchday experience for fans, players, and visitors alike!

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