Overview
18+ - £14.01 per hour
16-17 - £8.82 per hour
20 hours per week Stock Assistant – Early Mornings
Shift starts between 5am–6am.
Every visit to our store is a chance to make someone’s day – and you’ll be right there to make sure it happens, from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores and the first to lend a helping hand, always ready to offer support and guidance. We are looking for someone who can juggle tasks, stay organised, and ensure the backroom and shop floor run smoothly while providing exceptional customer service.
What You'll Be Doing
* Customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in an effective and thoughtful way.
* Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
* Handle stock and the flow of products, including preparing deliveries to be merchandised on to the shop floor.
* Break down deliveries, organise product into separate departments and sub‑categories to ensure optimum efficiency when replenishing stock.
* Organise and maintain good warehouse controls, ensuring a clean and safe working area.
* Prepare totes and pallets ready for salvage collection.
While your focus will be on delivery, you’ll be trained in all aspects of customer‑facing store life:
* Tills – offer a friendly and efficient checkout experience. Pack fragile items with care, ensuring every shopper leaves feeling confident their items will arrive home safely.
* Shop Floor – help shoppers find exactly what they’re looking for and maybe something they didn’t know they needed, building loyalty through genuine service.
* Hosting – when items are out of stock, use iPad systems to place orders for home delivery and deliver our Made to Measure service, helping create bespoke curtains and blinds tailored to each shopper’s needs. Also assist in styling key areas such as bedding displays, bringing inspiration to life and helping customers find the perfect pieces for their home.
What We'll Look For
* You are customer obsessed and put customers first in every interaction.
* You enjoy contributing to a welcoming environment that feels like home for our colleagues and customers.
* You bring sociable nature and enthusiasm to a fast‑paced retail environment, using your energy and passion to create lasting impressions.
* You support colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently with the customer in mind.
We’re not after a carbon copy of anyone else. We want people who bring something new to the table – different perspectives, fresh ideas, and a shared love of making our stores feel like home.
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