A High Jewelry Maison with a rich heritage that promotes exceptional craftsmanship in an enchanting and creative environment.
Our Maison is seeking talented individuals who are committed to developing and sharing their expertise with care and excellence. At Van Cleef & Arpels, you will work alongside passionate experts and contribute to innovative projects that enable our Maison to continually reinvent itself.
We proudly hire talents from diverse backgrounds and experiences. We believe that embracing diversity and inclusion fosters creativity and knowledge, leading to excellence.
Do you have substantial experience in Fine Jewelry, preferably including High Jewelry?
Do you possess a strong sense of luxury service, aesthetics, and a proactive approach?
Are you a supportive team player, positive, and constructive?
Do you have excellent interpersonal skills and the ability to engage with an international clientele to develop a loyal customer network?
Are you meticulous, highly client-focused, and organized?
What do we expect from you?
The Boutique Assistant supports the sales team in delivering an exceptional client experience, seamlessly combining client-facing and back-office activities with agility and grace. This role embodies and upholds the Maison’s values at the highest standards.
Advising, Selling & Clienteling…
* Assist Sales Associates during client presentations (welcoming clients, serving drinks, presenting products)
* Prepare and wrap products
* Process sales transactions (prepare related documents, follow payment procedures)
* Support the sales team in daily clienteling activities (e.g., gift card preparation, small client gifts)
Showcasing Maison Identity & Expertise…
* Follow brand visual identity guidelines (visual merchandising, daily maintenance)
* Support event organization
* Maintain knowledge of High Jewelry, Jewelry, and Watchmaking
* Perform customer service activities in the boutique as needed
* Prepare and wrap products
* Process sales when necessary
* Assist Sales Associates in client profile (CP) preparation
* Organize and set up the workspace
* Ensure cleanliness of counters, displays, and windows
* Manage back-office sales tools setup
* Contribute to operational tasks
* Monitor stock levels of supplies (consumables, drinks, stationery, etc.)
* Maintain awareness of stock inventory
* Develop operational knowledge of digital tools (tablet, iPad, iPhone, etc.)
* Comply with Maison policies and commercial rules
* Follow established procedures
More than a role… We recruit for a career!
Joining Van Cleef & Arpels means becoming part of a Maison that prioritizes employee career development. You will be introduced to our enchanting world through training on our history, craftsmanship, and creations.
The recruitment process
Apply online. If your profile matches our criteria, our Talent Acquisition team will contact you for an interview. You will meet the Retail Director and HR Business Partner during the process. If not selected, you will be notified via email.
#J-18808-Ljbffr