We are looking for an experienced People Manager to join a growing branded coffee business with over 30 stores across the UK. Backed by private equity and with a new leadership team in place, the business is entering a new phase of growth, and they are looking for a talented HR professional to shape and lead the people function.
This is a fantastic role for someone looking to step into a more strategic position with clear progression to Head of People.
WHY JOIN THEM
* Competitive salary of up to £50,000 depending on experience
* Hybrid working – 3 days per week in the Cheltenham office
* A role with visibility, autonomy, and genuine influence
* Clear path to progress into a Head of People position
* A supportive leadership team and growing brand with exciting plans
KEY RESPONSIBILITIES
* Act as the HR lead for the organisation, supporting head office and store teams across the UK
* Develop and implement HR policies, processes, and documentation
* Lead recruitment for operational and support roles
* Support managers with employee relations, performance management, and team development
* Deliver a consistent and compliant HR service across the business
* Manage onboarding, induction and offboarding processes
* Build an inclusive, values-led culture and promote employee engagement
* Provide guidance to leadership on people strategy and talent planning
* Reduce reliance on third-party HR support through improved internal systems
REQUIREMENTS
* Proven experience as a People Manager, HR Manager, or HR Business Partner
* Background in hospitality, retail, or another fast-paced multi-site environment
* Strong generalist HR experience, including ER, recruitment, and policy work
* Hands-on approach and confident operating in a standalone or small-team setting
* Excellent communication, relationship-building and problem-solving skills
* CIPD Level 5 (or working towards it) is desirable but not essential
Know someone perfect for this role? Send us their CV and enjoy up to £500 through our referral scheme for every successful candidate introduced to us!
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