Overview
Patient Administrator (Bank) – Princess Margaret Hospital, Windsor. Bank shifts. Salary: £12.71 per hour (depending on level of experience, training and qualification).
This is a bank role working on an “as and when required” basis. You will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Responsibilities
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure best practice processes are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update bookings received via email.
* Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria
* Maths and English GCSEs at grades A–C or equivalent functional skills level 2.
* Proficient in the use of a PC, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group offers a competitive hourly rate of £12.71 per hour for this bank role.
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