Job Description
Lutterworth based 5 days in the office
Permanent
Monday to Friday 35hrs (9.00 - 17.00)
£35,000 - £40,000 pa (depending on experience)
Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.
The key responsibilities of an Insurance Account Executive (Renewals):
* Conduct fact-finding calls to identify clients requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.
* Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicants needs.
* Achieve income and conversion targets by maximising use of team resources.
* Accurately document all customer interactions and maintain data integrity within Acturis.
* Balance company policy with customer benefit in all decision-making processes.
The minimum requirements for the Insurance Account Executive role (Renewals):
1. 1 2 years commercial insurance experience
2. Previous experience in telephone-based insurance renewals or account management
3. Demonstrable commitment to customer satisfaction and professional integrity.
4. Ability to handle challenging customers and compl...