IT Infrastructure & Security Engineer (Interim)
Tower Supplies
Location: On site / Poole, UK
job type: Contract / Full-time
Sector and subsector: Technology | Systems & Infrastructure
Salary: Competitive salary
About the job
We’re looking for an experienced IT Infrastructure & Security Manager to join our office-based IT team.
• IT Infrastructure & Security Manager
• Location: Poole (full time office based)
What you will be doing
The IT Infrastructure & Security Manager is a highly practical, hands‑on role responsible for the day‑to‑day running, maintenance, and support of the company’s core infrastructure, networks, telephony, and server environments.
Working closely with the Head of IT, you’ll be the go‑to technical lead for resolving complex issues, managing incidents, maintaining system performance, and ensuring secure, stable operations across on‑prem and cloud services. This role involves direct configuration, troubleshooting, patching, monitoring, and upgrading of systems—while also guiding and supporting the IT Systems Administrator through technical mentoring and daily workload leadership.
With responsibility for maintaining accreditations such as ISO27001 and Cyber Essentials Plus, and for getting hands on with networking, firewalls, backups, M365, Azure, Intune, and VMware technologies, this role suits someone who loves being immersed in the technical detail while keeping the environment robust, secure, and running smoothly.
· Resolve problems reported by end user.
· Managing, monitoring, and updating tickets on the Incident Management System.
· Install and configure software and hardware.
· Manage network servers and technology tools.
· Set up accounts and workstations.
· Monitor performance and maintain systems according to requirements.
· Troubleshoot issues and outages.
· Ensure security through access controls, backups, vulnerability detection, patching and mitigation, and firewalls.
· Upgrade systems with new releases and models
· Develop expertise to train staff on new technologies.
· Create and maintain technical documentation, manuals, and IT policies.
· Liaise with third party support companies where necessary to support where needed.
· Collate and monitor daily/weekly/monthly team performance KPI’s.
· Assist with recruitment and training.
· Support in the strategic direction of the company’s Networks and Systems
· Manage, train, motivate and monitor direct reports including conducting regular 121’s and appraisals.
· Ensure that systems, policies, procedures are implemented, documented, and maintained to agreed timescales and standards.
· Able to get hands on with any role within the team to support in times of absence or high workload.
· Obtain and maintain ISO27001, Cyber Essentials and Cyber Essentials Plus accreditations.
Systems and Technologies you will be familiar with
· Cisco Firewalls, WAN, LAN, Routing, VPN, VLAN
· Server Patching
· VMWare/vSphere - Virtual machine management, creation, clustering
· Switch patching and maintenance
· Security accreditations - Cyber Security Essentials Plus and ISO27001
· Active Directory & Group Policy
· Nimble SAN
· SSO provisioning and maintenance
· Linux knowledge
What’s in it for you
• Modern open plan office
• Monthly profit share bonus scheme
• Perks at Work scheme
• Free lunch every Friday
• Charity dress down day every Friday
• Cycle to Work scheme
• Subsidised workplace massage
• Employee assistance programme (EAP)
• Company social and corporate events
Who we are
We’re a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. We’re famous for our fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world.
Where you work
Our open plan office encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to a success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.
Who you are
You are someone who stays calm under pressure, thinks clearly and makes confident decisions even when things get hectic. You are organised, a great listener and a strong communicator. You enjoy solving problems, juggling multiple tasks and working closely with others as part of a team. You are not afraid to get stuck into the basics, especially when it comes to IT tasks and you love being in the heart of a buzzing office where you can support your colleagues directly. Most importantly, you are someone who takes initiative and gets things done.
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First name Last name Email LinkedIn profile Phone Location CV file Do you have a valid UK drivers license?
Do you have the right to work in the UK?
Have you been referred to this job by a current Tower Supplies employee? No Yes Cover note
The administrator of your data is Tower Supplies with its registered office in Poole, UK, BH12 4TS, at Yarrow Road. The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Tower Supplies can be found in the principles of data processing in Cezanne Recruitment and our Privacy Policy. I agree to the processing of my personal data by Tower Supplies for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Tower Supplies for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy and Tower Supplies Privacy Policy #J-18808-Ljbffr