Overview
Better places, thriving communities. Enjoy a balanced work-life schedule with our convenient four days on, four days off rotation, providing you with extended periods of rest and personal time between shifts. This position operates on a consistent night shift pattern, ideal for those who prefer evening and overnight working hours. Enhance your earnings potential with regular overtime opportunities available throughout the year, allowing you to increase your income when it suits you. Complete professional uniform provided at no cost to you, ensuring you are properly equipped and presented for your role. Generous paid annual leave entitlement, giving you the opportunity to rest, recharge, and spend quality time with family and friends. Comprehensive access to our extensive employee benefits portal, featuring exclusive discounts, wellbeing resources, and additional perks designed to support your lifestyle.
Job Overview
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodology and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA License
* SC Clearance desirable
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP, Salary Finance options, a flexible benefits platform (Choices) with options such as dental insurance, dining cards, coffee clubs, and technology purchases. You’ll have access to MiDeals discounts, a cycle-to-work scheme, life cover, save-as-you-earn, and a Mitie Matching Share Plan. We also run Mitie Stars recognition with monthly prizes and a top prize of £10,000. We support diverse training and development opportunities, and we are committed to inclusive recruitment. If you need reasonable adjustments during the recruitment process, please let us know by emailing us. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving a wide range of clients.
Join our Mitie Team. Together our diversity makes us stronger. Apply Now. Looking to move roles but not leaving the Mitie family? Share your experience with others about life at Mitie.
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