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Assistant Conference and Banqueting Manager, Ware
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Client:
Exclusive Hotels and Venues
Location:
Ware, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b4b54735e3cc
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Job Introduction
In a Nutshell
We have a fantastic opportunity for an experienced Assistant Conference & Banqueting (C&B) Manager. This role is instrumental in ensuring that all Conference and Banqueting operations run successfully and in line with all guest requirements. It is a hands-on position where you are expected to manage the team and work alongside them, leading by example and demonstrating luxury standards.
Role Responsibilities
Lots to do, but lots of fun
* Ensure expectations are exceeded at all times in all areas of C&B.
* Support the operational teams in delivering exceptional standards.
* Lead from the front by running and overseeing events. Remain hands-on within this busy food and beverage operation.
* Ensure that all C&B department standards remain consistent in the absence of the C&B Manager.
* Build strong relationships with clients. Ensure that meeting or event organizers are met on arrival, receive a warm welcome, and are thoroughly briefed to check every detail and establish other requirements.
* Ensure each meeting receives a de-brief to check satisfaction and thank clients. Pass any future sales leads to the Sales Team.
* Assist the C&B Manager in recruiting and developing team members.
* Support training to enable the team to deliver high service standards.
* Ensure function room setup adheres to the function sheet and standards are maintained.
* Aim to hit and exceed budgeted targets.
The Ideal Candidate
Are you right for us?
Our successful Assistant C&B Manager will have:
* Minimum of 2 years supervisory/management experience in a similar 4- to 5-star hotel within a conference and banqueting department.
* Flexibility to work different shifts.
* Customer service experience and commitment to high standards.
* Ability to listen and respond to guest needs.
* Well presented.
* Good time management and multi-tasking skills.
* Excellent verbal and written communication skills.
* Ability to work under pressure.
* Flexibility to adapt to various work situations.
* Use of initiative and problem-solving skills.
Package Description
And now for the good stuff
We are committed to our people, offering excellent training, development, and progression opportunities. Benefits include:
* Complimentary parking
* 29 days holiday (increasing with service)
* Discounted room nights across all Exclusive properties
* Discounts on food and beverage across all properties
About the Company
Are we right for you?
We look for four main qualities in our team members:
1. Character: Be yourself and feel comfortable at work.
2. Sociability: Enjoy being around others and engaging with guests.
3. Extra effort: Go beyond the job description.
4. Heart: Be genuinely committed to guest satisfaction.
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