A local, well-established company who sell construction based products, is looking for an enthusiastic Telesales Representative to contribute to generating sales for their company and regaining contact with lapsed contacts.
You will be responsible for maximising the effectiveness of their corporate client accounts, as well as generating new business. You will be working as a team to produce high-quality leads and working towards agreed-set targets and KPIs. You will provide a high level of sales support by ensuring all queries are responded to in an efficient, professional, and timely manner. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. Phone based sales / telesales experience is essential. If you have knowledge of the construction industry that would be a great benefit, anyone from telecoms would also suit as would have the level of experience. There is uncapped commission, with commission applied to both quotations and completed sales.
Main Duties
Identify opportunities, produce leads, and book appointments for the sales force with an emphasis on high-quality leads, cold & warm.
Professionally answer the telephone, taking and screening incoming calls as required.
Develop creative pitches and propositions aimed at specific industry sectors.
Proactively follow up on leads generated from calling.
Use of own initiative to identify and follow up opportunities with companies who are not already on the database.
Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business for the business.
Work closely with the marketing team to achieve sales objectives.
Skills and Knowledge
1-2 years’ experience as a telesales representative
Keen and enthusiastic
Good knowledge of relevant computer programs (e.g., CRM software)
Ability to learn about products and services and describe/explain them to prospects
Excellent telephone manner and happy using the phone
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Driving licence and own transport are essential due to location.
Salary, Hours and Benefits
£26K basic (£35K OTE but is uncapped)
8.30am - 5.00pm Mon-Fri
On Site Parking
Pension
Fully office-based role