Location: London, UK
Reports to: VP, Global Manufacturing Technology & Supply
Job Summary:
The Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard's strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of ERP and patient orchestration platforms within a GxP-regulated environment.
Key Responsibilities
Business Process Optimization:
* Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing.
* Lead process improvement projects, ensuring alignment with operational goals.
* Define workflows, document processes, and establish KPIs.
* Oversee change management, training, and post-implementation reviews.
* Provide leadership and problem solving expertise to effectively work with and influence teams of the functional representatives.
Digital Transformation & ERP Implementation:
* Translate business needs into ERP and patient orchestration platform requirements.
* Lead system selection, vendor management, and project execution.
* Align digital initiatives with IT and business strategy.
* Ensure cross-functional system integration with quality, commercial, clinical, and medical functions.
* Manage risk, milestones, stakeholder communication, and project governance.
Operational Excellence & SCM Management:
* Lead S&OP cycles and KPI reporting for executive leadership.
* Apply Lean Six Sigma to enhance SCM efficiency.
* Establish SCM risk management processes and reviews.
Qualifications:
* 10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences.
* Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing).
* Experience with patient orchestration platforms for Cell and Gene Therapy.
* Proficient in business process mapping, Lean Six Sigma, and GxP compliance.
* Familiar with IT and quality change control processes.
Skills & Competencies:
* Certified Business Analysis Professional (CBAP) or equivalent preferred.
* Strong leadership, problem-solving, and project management skills.
* Excellent communication, organizational, and stakeholder management abilities.
* Self-motivated, detail-oriented, and able to work independently in dynamic environments.
Education:
* Bachelor's degree in Computer Science, Life Sciences, or Business-related field.