An exciting opportunity to join us as a permanent Support Manager for the Referrals and Bookings team at the largest single site cancer centre in Europe.
As a Support Manager in the Referrals and Bookings team, you will play a pivotal role in ensuring timely and efficient referral‑to‑appointment processes for our patients. You will have the rewarding opportunity to make a tangible impact on the patient experience by overseeing and optimising the referral and booking team, systems and processes.
The role includes planning, performance and service delivery, financial planning, HR, IT and audit responsibilities. It also involves managing Overseas Visitors for the Trust, ensuring all charges raised for Overseas Visitors are in accord with the latest NHS regulations.
Responsibilities
* Responsible for the development of clinic templates and management of electronic patient record systems and appointment processes within the Referrals and Bookings team.
* Responsible for the assessment of eligibility of care for overseas visitors following the criteria set out by the Department of Health.
* Provides management support to the Assistant Service Manager and Deputy Service Manager for Referrals and Bookings and Outpatients Reception.
#J-18808-Ljbffr