As a Senior Workplace Engineer with 8 years of experience, you will lead the design, implementation, and optimization of workplace technologies that enhance employee productivity, collaboration, and security. You will bridge physical and digital workspaces, ensuring seamless integration of tools, platforms, and infrastructure across the enterprise. Key Responsibilities: Architecture & Implementation Design and deploy enterprise collaboration platforms (e.g., Microsoft 365, Teams, SharePoint, OneDrive). Architect secure and scalable workplace solutions integrating cloud services (Azure, AWS). Implement endpoint management, patching, and device lifecycle strategies. Security & Compliance Configure and manage security features like DLP, Safe Links, and Defender for Office 365. Enforce Zero Trust principles and privileged access management. Administer email protection systems (e.g., Proofpoint) and ensure compliance with DKIM, SPF, DMARC. Automation & Optimization Automate onboarding/offboarding workflows using PowerShell and Azure Automation. Optimize identity and access management via Entra ID (Azure AD), Conditional Access, and SSO. Support & Troubleshooting Provide Tier III support and act as escalation point for complex issues. Lead deskside and remote support initiatives, ensuring high customer satisfaction. Maintain and update technical documentation and knowledge base articles. Collaboration & Leadership Mentor junior engineers and contribute to team training and development. Collaborate with cross-functional teams including Security, Infrastructure, and Legal. Drive innovation and continuous improvement in workplace engineering practices.