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Group quality assurance advisor

West Bromwich
Mitie Cleaning & Hygiene Services
Quality assurance advisor
Posted: 18 July
Offer description

1 week ago Be among the first 25 applicants

Better places, thriving communities.


Better places, thriving communities.

Job title: Group Quality Assurance Advisor

Location: Home Working, with some site travel

Role: Full Time

Mitie have a brand new opportunity to join their team! They are seeking a Quality Control professional to ensure that Mitie service provision meets defined standards of quality, reliability, and performance.

Role Responsibilities


* Monitor and improve quality systems using standards like ISO 9001
* Conduct pre-arranged site visits to ensure compliance with internal and external policies, procedures and regulations
* Advise teams on best practices for quality assurance and continuous improvement
* Investigate non-conformances and recommend corrective actions and assist where required
* Train staff on quality procedures and system
* Support mobilisation, operational and project teams with quality planning and a gap analysis
* Maintain documentation and records for quality control and compliance

Desired Skills

* Strong analytical and problem-solving abilities
* Excellent communication and coaching skills
* Familiarity with tools like Microsoft Office, SharePoint, Visio and audit software ( not essential)
* Ability to work independently and influence cross-functional team
* Driving License
* Planning, organisation & interpersonal skills

#MISCM

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at jess.mercel@mitie.com.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

* Apply Now

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Quality Assurance
* Industries

Facilities Services

Referrals increase your chances of interviewing at Mitie Cleaning & Hygiene Services by 2x

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