1. Must be available to start quickly.
2. Varied customer service role based in central Southampton.
About Our Client
The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment.
Job Description
3. Respond to customer enquiries via phone, email, and other communication channels in a timely manner.
4. Provide accurate information about products and services to customers.
5. Maintain and update customer records in the company database.
6. Coordinate with internal departments to resolve customer issues efficiently.
7. Process customer orders and ensure timely delivery.
8. Handle complaints professionally and escalate when necessary.
9. Support the team with administrative tasks as required.
10. Ensure compliance with company policies and service standards.
The Successful Applicant
A successful Temporary Customer Service professional should have:
11. Previous experience in a customer-facing or administrative role
12. Strong verbal and written communication skills.
13. Proficiency with computer systems and customer relationship management (CRM) software.
14. Excellent organisational and multitasking abilities.
15. A proactive approach to problem-solving and attention to detail.
16. The ability to work effectively in a fast-paced environment.
What's on Offer
17. Competitive hourly rate
18. Opportunity to gain experience in an office based role.
19. Supportive and professional work environment in Southampton.
20. Temporary position with potential for future opportunities within the organisation.