Join us in a rewarding opportunity to make a real difference as a Care Quality Specialist. This full-time role is ideal for someone looking to develop their experience and skills in adult social care while helping to improve the quality of care and support across the Borough. You will build on existing work, develop your expertise, and play an important role in shaping and embedding high-quality care.
As a Care Quality Specialist, you will:
1. Visit and review care providers
2. Produce reports and support providers with follow-up actions
3. Maintain recording systems and processes
What we’re looking for: We would love to hear from people who are flexible, supportive team players with excellent communication skills and strong professional curiosity. You will bring enthusiasm, a positive ‘can do’ approach, and a genuine commitment to improving outcomes for people who use services, even in a fast-paced and sometimes challenging environment.
You will be well suited to this role if you have experience in adult social care, quality assurance, provider oversight or a related setting, and are confident producing clear written reports, working collaboratively with others, and supporting improvement in a constructive and professional way.
About the team: We are part of the Adult Safeguarding & Community Safety Directorate. Our team is led by a supportive Team Manager and made up of experienced Care Quality Officers who are passionate about making a difference, alongside fantastic support from our team administrator. We work closely together, value each other’s strengths, and share a real commitment to improving care quality. Through strong partnerships and a collaborative approach, we help providers deliver safe, high-quality, person-centred services.
What our providers say about us:
We were more than impressed with how comprehensive the report is and for which we are really appreciative, we welcome audits to understand if there are areas where we need to improve. I will appreciate very much if I can approach you at a later date if I have any questions or queries regarding the report .
Thank you for your guidance and support throughout this process. We value our working relationship with the Council and remain dedicated to maintaining and further enhancing our services.
What we can offer you: In return, you will join a welcoming team where your contribution is valued, your development is supported, and you can build a rewarding career while making a meaningful difference.
4. Hybrid working: Combining a routine of working in the office, working from home, and visiting customers and providers within the Borough.
5. L&D: Staff in Wokingham are highly valued for the important and challenging work they undertake and will find an environment where their learning and development is promoted and supported.
6. Support: Our staff benefit from regular supervision with their managers, supportive peers and a positive team spirit.
7. Culture: We are a supportive and collaborative team with a strong sense of support, trust and shared purpose in what we do. Our managers are approachable and supportive, creating a space where staff feel included, trusted, and empowered in their role.
Benefits:
Alongside the opportunity to do rewarding work, you will benefit from a wide range of employee benefits designed to support your wellbeing, work-life balance and future development, including:
⭐ A generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus bank holidays
⭐ An excellent local government pension scheme
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐ A range of local & lifestyle discounts
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car & cycle to work schemes
⭐ And much more!
Our Area:
Wokingham Borough is set in the heart of Berkshire, with excellent transport links to Reading and central London. It offers the best of both worlds: a vibrant and historic market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents.