Sales Consultant
Join our team at Vistry Group in the Vistry Cornwall South West Truro hub. As a Sales Consultant you will carry out all aspects of the sales hub, take ownership of the sales process, maintain records, and deliver successful continual sales across sites.
Key Responsibilities
* Maintain daily operations of the sales hub in accordance with the customer journey.
* Own the sales process with customers, ensuring all stages are documented.
* Generate and follow up on leads through telephone‑based business development.
* Complete the sales process and close sales at all sites.
* Adhere to standard operating procedures, policies, and mandatory training.
* Advocate the customer journey, exceeding expectations.
* Conduct audits and maintain clarity of information records.
* Collate detailed knowledge of house types, build progress, purchase assistance schemes, and customer options.
* Sell additional customer extras and manage implementations.
* Respond to cancellations and negotiate alternatives.
* Coordinate with site teams to ensure accurate customer information.
* Maintain sales arena, show homes, and site presentation.
Qualifications & Requirements
* Experience in a customer‑facing role delivering under pressure.
* Track record of generating leads and completing sales via telephone.
* Proven ability to meet sales targets under pressure.
* Excellent IT skills, particularly Microsoft Office.
* Strong negotiation, sales, and communication skills.
* Good planning, organisational and administrative skills.
* Patience and calmness under pressure.
* Friendly, trustworthy, professional attitude.
* Comfortable with multi‑channel communication.
* Ability to handle complaints and difficult situations.
* Interest in property and the housing market.
* Driver’s licence and suitable vehicle.
* Willingness to travel to all sales sites, including regional offices.
* Willingness to work weekends.
Desirable
* 5 GCSEs / GCE or equivalent including Mathematics and English at C grade or above.
* Any A Level.
Benefits
* Competitive basic salary and annual bonus.
* Salary‑sacrifice car scheme.
* Mileage allowance.
* Up to 33 days annual leave plus bank holidays, increasing to 39 days with service.
* Two volunteering days per annum.
* Private medical insurance with employee‑paid cover.
* Enhanced maternity, paternity and adoption leave.
* Competitive pension scheme via salary sacrifice.
* Life assurance at 4× annual salary.
* Share‑save and share incentive schemes.
* Employee rewards portal with many additional benefits.
Company Overview
Vistry Group builds more than homes; we are an award‑winning developer committed to sustainability and community. We value integrity, caring, and quality, and we partner with renowned brands such as Bovis Homes, Linden Homes, and Countryside Homes.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industry
Construction
Location
Truro, England, United Kingdom
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