Overview
creed Foodservice is part of the Country Range Group, delivering top-quality food products to chefs and caterers across the UK. Distribution centres are located in Cheltenham, Ilkeston, and High Wycombe. Creed is a Living Wage accredited employer and was recognised as one of the Top 75 Best Companies to Work For in 2023.
As a Data Executive you will contribute to ensuring product and supplier data across all platforms is accurate, including product set-up, pricing, and promotions. You will maintain the integrity of product and technical data and provide excellent service levels in delivering product data and technical assistance to internal departments, customers, and suppliers.
Responsibilities
* Demonstrate a positive, customer-focused, and professional approach.
* Contribute to a diverse, inclusive, solutions-oriented culture focused on customer service.
* Share ideas and develop new ways of working to improve company performance and employee engagement.
* Deliver an excellent customer experience to both internal and external customers.
* Maintain the integrity of product and technical data and provide timely product data and technical assistance to internal departments, customers, and suppliers.
* Ensure robust administration of product data.
* Own the new product process, including timely set up of new products, descriptions, warehouse management, buying screen configurations, and pricing structure.
* Maintain website product offering and configurations.
* Collate and update product specifications and COSHH sheets.
* Liaise with suppliers on detailed product information such as allergens and origin.
* Complete weekly reporting as required.
* Support internal compliance to meet externally achieved accreditations (audits/certifications/manuals/processes such as CMi / MHS / Red Tractor / MSC / Organic (Soil Association) / Freedom Foods).
* Demonstrate commitment to and support Environmental, Social and Governance goals in daily tasks and responsibilities.
Qualifications
* Strong IT and administration skills, numeracy, and a good level of English.
* Customer service focus, excellent communication, interpersonal, relationship-building, and stakeholder-management skills.
* Action-oriented, solutions-focused, able to manage multiple priorities, and deliver results on time.
* Team player with attention to detail and good problem-solving skills, able to follow processes and prioritise business improvement.
* Experience as a Data Administrator or Administrator.
* Experience in product or supplier data management and pricing updates.
* Familiarity with product compliance, specifications, allergens, and barcoding.
* Understanding of technical data platforms.
* Experience in the Foodservice sector or similar operation.
* Experience in uploading or managing 3rd party product data.
* Knowledge of food legislation/HACCP.
Work Schedule
Monday - Friday 8:30am-5:00pm
Benefits
33 days of annual leave, Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.
If you want to join a team where you will be fully trained and have opportunities in the future to progress and you have a strong work ethic, click apply now below.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.
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