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Human factors integration manager

Permanent
Matchtech
Integration manager
Posted: 26 March
Offer description

Human Factors Integration (HFI) Manager

An exciting opportunity has arisen for a Human Factors Integration (HFI) Manager to support the delivery of a major training transformation programme. This role sits within a multi‑disciplinary engineering environment and plays a critical part in shaping effective, safe, and user‑centred defence training systems.

About the Role

You will be joining a high‑impact, collaborative team dedicated to designing and delivering innovative collective training solutions. Working within a matrix structure, you'll contribute to a programme focused on enhancing operational readiness and improving end‑user outcomes.

Key Responsibilities

Enhance user experience, operational efficiency, and safety across solution designs.
Support development of coherent and safe support solutions across multiple training systems and environments.
Create and maintain Human Factors plans, processes, and procedures in line with JSP 912 and Def Stan 00‑251.
Monitor system performance and user feedback, providing recommendations to improve usability and safety.
Collaborate with testing teams to deliver usability assessments and actionable insights.
Develop and evolve Human Factors Integration requirements and ensure compliance.
Lead stakeholder feedback sessions, managing actions and tracking improvements.
Implement and manage the Human Factors Integration Management System (HuFIMS).

Essential Skills & Experience

Degree‑level education (or equivalent experience) in Engineering, Human Factors, User Experience (UX), or User‑Centred Design (UCD).
Demonstrated experience as a Human Factors Integration (HFI) Manager or Engineer.
Proven leadership capability within complex, multi‑disciplinary programmes.
Strong HFI engineering skills, including usability analysis and feeding improvements into development cycles.
Proficiency in statistical analysis and human factors evaluation techniques.
High competency in Microsoft Word, Excel and PowerPoint.
Solid understanding of technical publications and support documentation.
Established track record of delivering human factors assessments and implementing mitigation strategies.
Comprehensive knowledge of relevant HFI standards and guidance.
Willingness and flexibility to travel within the UK to attend meetings.

Desirable Skills & Experience

Strong planning, organisational, and prioritisation skills.
Excellent verbal and written communication abilities.
Experience working with training solutions, military platforms, or equipment installation at customer sites.
Familiarity with defence or public‑sector engineering standards and frameworks (e.g., GEAR, ITEA, CADMID).
Background in training transformation or learning‑technology platforms.
SAFe and/or ITIL4 certification.
Existing security clearance or the ability to obtain SC level or higher.

What You'll Bring

Strong background in Human Factors and user‑centred design.
Ability to work collaboratively across multi‑disciplinary teams.
Motivation to contribute to a mission‑driven environment focused on safety, performance, and training outcomes.
Eligibility and willingness to obtain SC clearance.

What They Offer

Be part of a pioneering mission, shaping the future within a collaborative, forward‑thinking team.
Join at a pivotal time with strong development opportunities and clear progression pathways.
37‑hour week + early‑finish Fridays for better work-life balance.
25 days holiday + public holidays, with options to buy/sell leave and up to 5 paid volunteering days.
10.5% employer pension contribution (6% employee).
Annual bonus (discretionary).
6x salary life assurance (linked to pension).
Flexible benefits including health cash plan, dental, cycle‑to‑work and more.
Enhanced sick pay and enhanced family‑friendly leave policies.

Please get in touch for further details on the client and the programme

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