Overview
Mamas & Papas are now the UK's largest own-brand baby products specialist retailer and the baby retailer of choice for our community of new and expectant parents.
For the last 40 years we've dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We offer in-store personal shopping experiences, car seat consultations, parent-to-be events, and guidance to help customers buy items for their first pram, cot, baby changing table, or clothing with memorable moments.
The Role: Concession Store Manager
Our Concession Store Managers are ambassadors of these moments and the heart of our award-winning retail business and the NEXT mini-site partnership. We are recruiting a Concession Store Manager for our Arndale Concession Store, based within the NEXT store in Manchester city centre. Our Concession stores are renowned for their space use and design as a shop-within-a-shop partnership with NEXT.
As the Concession Store Manager, you will lead and inspire your Mamas & Papas store team (c3 supervisors, c5 sales assistants) to deliver the best possible customer experience. You will create and utilise commercial sales reports and local marketing knowledge to drive footfall and brand awareness. You will use current and future trends to make effective commercial decisions to achieve and exceed sales targets, driving ATV and KPIs for your store, and embodying our brand values.
How to apply: If you come from a Retail Store, Assistant, or Deputy Store Manager background and put the customer first in everything you do, we’d love to hear from you. If you want ownership of your store, your team, and the creative autonomy to make a difference, apply now.
Benefits
* 33 days holiday, increasing up to 40 with service
* Buy & Sell holiday schemes
* Company bonus schemes
* Employer pension contribution from day 1 enrolment
* Significant staff discounts for family and friends
* Ongoing offers and discounts via our Benefits Hub with third-party organisations
* Subsidised health and critical illness cover and insurances
* Supportive family-related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
* Foster Care & Carers Leave offering
* Support for Loss and Bereavement
* A Menopause Friendly Employer
* Employee recognition and appreciation schemes
* Commitment to sustainability through our For the Future initiative
* A positive and collaborative team culture
(NB: All benefits subject to contracts and scheme criteria and terms)
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
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