Housing Officer
Southampton
Full Time
Temporary
Are you an experienced Housing Officer looking for your next temporary role? This is an excellent opportunity to join a local authority, providing tenancy and estate management services to residents across the city.
THE ROLE
As a Housing Officer, you will be responsible for delivering a comprehensive tenancy and estate management service to tenants and leaseholders, ensuring compliance with tenancy agreements and supporting residents to maintain their homes.
Key responsibilities include:
Managing tenancy issues including anti-social behaviour, safeguarding, and tenancy breaches.
Carrying out tenancy sign-ups, settling-in visits, and tenancy checks.
Supporting tenants with advice on welfare benefits, income recovery, and sustaining tenancies.
Conducting estate inspections and ensuring estates are maintained to a high standard.
Building strong landlord/tenant relationships and supporting tenant participation.
Working with partner agencies such as Police, Social Services, and Neighbourhood Wardens.
Preparing reports, attending court when required, and ensuring accurate records are maintained.THE CANDIDATE
The ideal candidate will have previous experience in a Housing Officer or similar tenancy management role within a Local Authority or Housing Association.
Essential experience and skills:
Strong knowledge of tenancy and estate management.
Experience managing anti-social behaviour casework.
Ability to work independently and manage a varied caseload.
Confident liaising with residents, councillors, and external agencies.
Good IT skills and the ability to maintain accurate records.Desirable experience:
Knowledge of welfare benefits and income recovery processes.
Experience of tenant engagement and resident involvement initiatives.
Understanding of safeguarding procedures.
Knowledge of legal processes relating to tenancy enforcement.
Ability to conduct estate inspections and identify health and safety issues.THE CONTRACT
Working Hours: Full Time, Monday to Friday (37 hours per week)
Length of Contract: 3 Month Temporary Contract
Rate: £22.00 per hour LTD / £18.88 per hour PAYE (inc holiday) HOW TO APPLY
If interested in this role, please apply using the link, or email (url removed) or call (phone number removed) and ask for Beth for further information
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate