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Operations administrator

Dartford
Operations administrator
£28,000 a year
Posted: 7 February
Offer description

Department: Operational Support Team Job Title: Contracts and Project Coordinator Job Purpose To support the successful delivery of contracts and projects by coordinating schedules, resources, reporting, and documentation. The Contracts and Project Coordinator works within the Operational Support Team to liaise with clients and internal teams, ensuring contract objectives are met efficiently and in line with KPI targets. Key Responsibilities Project & Contract Coordination: Coordinate timelines, milestones, and deliverables in line with contractual obligations. Maintain and monitor client schedules, reporting requirements, and budgets/valuations. Manage administration related to contract/project changes, progress updates and reporting. Support the contract manager in developing strategies for each contract or project. Client Communication & Liaison: Act as a key point of contact for clients and contractors, understanding the scope and expectations. Report regularly on progress, risks, and key performance indicators (KPIs). Assist with all stakeholder management to ensure alignment on objectives. Meeting & Documentation Support: Organise, attend, and participate in meetings to include taking and distributing minutes where required. Prepare and present relevant documentation and materials for client, contractor and internal meetings. Track follow-up actions and decisions to ensure timely completion. Operational & Administrative Support: Develop and maintain structured filing systems and document templates for each contract or project. Create and manage calendars to ensure key dates and goals are met. Assist the Planning and Scheduling team as required. General Support & Flexibility: Maintain strong communication with Contract Managers to ensure alignment on contract and project processes. Be flexible in supporting other operational or administrative functions as needed across the company to ensure smooth business operations. Skills & Experience Required Proven experience in contract or project coordination. Strong organisational and planning skills with excellent attention to detail. Effective communication skills, both written and verbal. Proficient in Microsoft Office and project management tools. Ability to prioritise and multitask in a fast-paced environment. Confident in liaising with clients, contractors, and internal teams. Understanding of project life cycles, risk management, and KPI tracking. Professional, proactive, and adaptable approach to working within a collaborative team environment.

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