Product Support Apprentice Location: Woodburn Green Head Office, High Wycombe Contract Type: Fixed-Term Apprenticeship (15–18 months) Salary: £17,000 per annum Hours: 37.5 hours per week (Monday–Friday) Start Date: Autumn 2025 Training: Level 3 Digital Support Technician Apprenticeship – Fully Funded via Apprenticeship Levy Build the Future of Parking Tech At Intelli-Park, we’re not just solving parking problems — we’re building the smart, tech-driven solutions of tomorrow. Our Product Team is at the heart of that innovation, creating the tools, platforms, and services that power seamless journeys across the UK. We’re now looking for a curious, motivated, and detail-driven individual to join us as a Product Support Apprentice — someone ready to learn, grow, and become part of a team that’s changing the future of mobility. What You’ll Do As a Product Support Apprentice, you’ll be part of our technical powerhouse — working alongside engineers, developers, and support specialists to ensure our products deliver real value to clients and users. Your responsibilities will include: Supporting the product team with user queries, data analysis, and testing Logging bugs, writing up documentation, and reviewing feedback from users Assisting with onboarding and training resources for new platform features Helping to maintain product release notes, support guides, and FAQs Participating in system trials, QA testing, and post-release reviews Completing structured learning and apprenticeship assignments with full support What You’ll Bring A genuine interest in how digital products work Strong communication and organisational skills Confidence using digital tools and learning new systems A positive, solutions-focused attitude GCSEs (or equivalent) in English and Maths – Grade 4/C or above Eligibility for apprenticeship funding (we’ll help with this) VISTA: Our Core Behaviours in Action Visionary (Think Forward) You’ll contribute ideas that make our platforms smarter, cleaner, and easier to use You’ll help build solutions that anticipate user needs Intentional (Act with Purpose) You’ll ask “why” and work with accuracy, care and clarity You’ll take time to understand how our products serve real people Synergy (Be Brilliant, Together) You’ll be part of a collaborative, cross-functional product team You’ll share ideas, ask questions, and work closely with others to solve problems ⚡ Tenacity (Stay Switched On) You’ll take on challenges with a resilient mindset You’ll keep going when things get complex and learn with every step ✅ Accountability (Own It) You’ll own your role, your learning, and your impact You’ll take pride in being someone the team can rely on What You’ll Gain A nationally recognised Level 3 Digital Support Technician qualification Real-world experience working in a leading product environment Ongoing mentorship and learning opportunities Clear pathways to grow into Product, Tech, Data or Support roles A values-led culture with support, recognition, and team spirit Ready to Apply? If you’re ready to kickstart your product and tech journey, we’d love to hear from you. Let’s go from Good to Great — together.