Role: Area Sales Manager (Service)
Location: North
Contract type: Full time, permanent
Carrier now has an opportunity for an Area Sales Manager (Service), to focus on the North region.
You will be responsible for focusing on conversion of newly installed equipment onto maintenance contracts, and the capture of previously installed equipment back into the maintenance contract base.
What will I be doing?
1. Prospect, research, and qualify potential customers utilising Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
2. Ensure all newly installed units have a proactive maintenance contract offer presented prior to warranty expiry
3. Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements.
4. Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
5. Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
6. Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities.
7. Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.
Requirements
8. Strong service sales background
9. Familiarity with the Chiller, HVAC or Heat-Pump marketplace is a bonus or demonstrate the ability to quickly acquire the necessary knowledge and skills to be successful.
10. Excellent communication skills
11. Ability to make calls to prospective customers, handle customer inquiries and develop these into project wins and new revenue for the business
12. UK Driving Licence
13. IT Literate with MS Office skills
Benefits
14. Very competitive salary
15. Great sales bonus scheme
16. Company car or cash allowance
17. 25 Days Holiday + bank holiday
18. Company pension
19. Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
20. Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources.
More about us:
Today, Carrier® innovations are found across the globe and in virtually every facet of daily life.
Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.