The Protector Group are an equal opportunities employer who holds SIA approved contractor status for the provision of Security Guarding, CCTV & Keyholding services as well as being an NSI/SSAIB approved installer. We supply a comprehensive, state-of-the-art package of security products and services – from CCTV Systems & Installation, Intruder alarm systems, Fire detection systems, Event stewarding to Door supervision, and much more. We have an excellent opportunity for a CCTV Operator working within our NSI Gold Alarm Receiving Centre based on Team Valley, Gateshead with the role being a mixture of nights and weekends, working full time on a 5 week rolling rota. Experience is not essential as full job training is provided. Due to the nature of the business, we are required to complete a BS7858 screening check for all successful candidates, this includes the last 5-year proven history. A valid CCTV SIA Licence Essential to be considered for this position. Main Duties : Monitoring and responding to Detector Activated CCTV Systems Pro Active remote CCTV patrols Liaison with emergency services such as Police & Fire Despatching in house or external security response teams Liaison with the companies’ customers Incident Report Writing Control of Remote Access control to customer’ premises The ideal candidate will: Be computer literate Be observant Have an excellent attention to detail Have good customer service skills Experience in a similar role – although this is not a strict requirement A valid CCTV SIA Licence Essential Benefits: Competitive Rate of Pay Employee of the month award Internal Career Progression