Job Description
Head of Internal Communications
Salary: Location dependent (see benefits section)
Job Type: Full-Time, permanent
Location: IB (International Baccalaureate®) Global Centres Cardiff (UK) or Washington DC (US)
Hybrid working opportunity
About The IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,600 schools across 162countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About The Job
Reporting to the Chief Strategy and People Officer, the Head of Internal Communications is a strategic leader responsible for designing, executing and continuously evolving the internal communications strategy. This role partners closely with People, Strategy and cross-functional teams to ensure communications are tightly aligned with the IB’s strategic priorities, fostering a culture of trust, transparency and engagement.
The Head of Internal Communications is a key architect of organizational storytelling, shaping narratives that connect employees to the mission and vision and ensuring that every message drives measurable impact across diverse internal audiences.
Responsibilities
Key Responsibilities
* Lead Internal Communications Strategy: Shape compelling narratives that connect employees to the IB’s mission and align communications with strategic goals.
* Drive Change & Engagement: Partner with senior leaders and People to support organizational change, people initiatives, and campaigns that celebrate employees and amplify success stories.
* Stakeholder & Team Leadership: Build strong relationships across all levels and provide strategic direction and line management to a small communications team.
* Data-Driven Insights: Use audience segmentation, engagement metrics, and global data to inform planning and continuously improve impact.
* Innovate & Optimize: Embed digital innovation into communications, manage budgets effectively, and evolve strategies to meet organizational needs.
Qualifications
About You
* Degree (or equivalent level) qualification in Communications, Marketing, Public Relations or a related field is essential.
* Highly competent in the use of internal communications platforms and analytics tools including Microsoft Office apps (Sharepoint and Teams).
* Proven experience in leading an internal or corporate communications function in a global / matrix organization with an understanding of diverse cultural contexts.
* Demonstrable leadership skills with previous experience in managing and collaborating with diverse, geographically dispersed teams.
* Proven success developing and executing internal communication strategies in a fast-paced, evolving organization.
* Strong stakeholder and project management capabilities.
* Excellent relationship-building skills across all levels.
* Collaborative team leader with proven ability to foster teamwork.
* Exceptional attention to detail and organizational skills.
* Outstanding written, verbal, and interpersonal communication, including copywriting.
* Confident public speaker with effective presentation skills.
In addition to your salary, we offer an attractive range of regional benefits including:
For UK employees:
* Annual Salary competitive, dependent on experience.
* 10% employer pension contribution with a 3% employee contribution
* Annual pay review with bonus eligibility
* Enhanced family friendly benefits
* 30 Days annual leave, plus public holidays
* Life assurance 4x annual salary
* Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week
* Paid volunteering leave (one day per calendar year)
* Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
* Excellent continuous professional development
* Health and Wellness Schemes
* Disability Confident Employer
* Cycle to Work Scheme
* Discounts on a range of products, including days out and Gym Memberships
* Cash back opportunities available from a wide range of retailers
* Employee Assistance Programme
* Free onsite parking
For US employees:
* Annual Salary competitive, dependent on experience. 40 hours per week
* 10% employer pension contribution with a 3% employee contribution
* Annual pay review with bonus eligibility
* Enhanced family friendly benefits
* 30 Days annual leave, plus public holidays
* Life assurance 4x annual salary
* Paid volunteering leave
* Excellent continuous professional development
Applications are being received until 11.55pm BST, 06 January 2026
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.