The Opportunity
Are you looking to develop your skill set and join one of the fastest-growing dental groups in the UK? We have an exciting opportunity for a Head Receptionist to join our team at our mixed NHS and private practice in Wellingborough.
Our Practice Team is central to our business, and we want everyone to feel their role is a vocation, not just a job.
This is a full-time position with the following hours:
* Monday 09:30 - 18:30
* Tuesday 08:00 - 17:00
* Wednesday 09:30 - 18:30
* Thursday 08:00 - 17:00
* Friday 08:30 - 17:30
Main goals and responsibilities:
* Provide an excellent patient experience
* Maintain a well-organized reception area
* Manage positive company cash accounts and a broad patient base
* Organize and maintain patient records confidentially
* Book dental appointments and coordinate schedules
* Ensure the smooth running of the practice following procedures, policies, and protocols
We are seeking a friendly, enthusiastic individual with strong receptionist or administrative experience, and the following qualities:
* Outstanding customer service skills
* Strong interpersonal, verbal, and written communication skills
* Excellent telephone manner
* Proficiency with computer-based systems (knowledge of specific systems advantageous)
* Willingness to learn and develop professionally
* Excellent organizational skills and ability to manage a varied workload
* Attention to detail and initiative
* Well-presented and motivated, able to work independently and within a team
Benefits include:
* Staff referral schemes
* Your birthday off each year
* Discounted dental treatment after 6 months (extended to family after 12 months)
* Support from our People Team, Finance, and other support teams
* Fully funded DBS checks
* Access to an Employee Assistance Platform
* Funding and support for further education and qualifications
* Career progression opportunities
* Auto-enrollment into a pension scheme after 3 months
If you're interested, we look forward to hearing from you!
The Company
Together Dental is a growing group led by forward-thinking, caring dentists committed to providing outstanding NHS and private dental care.
We value the trust our patients place in us and work diligently to uphold it. Our team is passionate about delivering the best care in a friendly, welcoming environment.
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