We're looking for an experienced Senior Employee Relations Advisor to deliver a high-quality, risk-aware, and solutions-focused ER service across our diverse organisation of 5,500+ colleagues. This is a fantastic opportunity for someone who thrives in a fast-paced, high-volume environment and is passionate about driving fair, consistent, and legally compliant outcomes.
Responsibilities
* Act as a senior point of contact for complex ER matters, providing expert advice and guidance.
* Manage high-volume ER casework including disciplinary, grievance, performance, and absence management.
* Handle ACAS conciliation, mediation, and prepare case bundles for Employment Tribunals.
* Coach and mentor managers and junior ER colleagues to build capability and confidence.
* Collaborate with HR Business Partners and senior leaders to influence ER strategy and embed best practice.
* Contribute to policy development and continuous improvement initiatives.
* Travel across our UK sites as needed to support complex cases and deliver training.
Qualifications
* Extensive experience as a Senior ER Advisor or Specialist in a high-volume environment (Retail or Distribution preferred).
* Excellent knowledge of UK employment law and ER best practice.
* CIPD Level 5 or equivalent experience.
* Proven experience with ACAS conciliation, mediation, and Employment Tribunal preparation.
* Strong communication, influencing, and stakeholder management skills.
* High integrity, professionalism, and ability to handle sensitive information.
* Proficiency in Microsoft Office and HRIS systems (iTrent experience is a plus).
Benefits
* Up to £45,000 dependant on experience.
* 22 days (pro rata) annual leave plus bank holidays, increasing with length of service.
* Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions).
* iTrent Financial Wellbeing – an app to help manage and access your pay flexibly.
* High street discounts and offers.
* Employee Assistance Programme (EAP).
* Contributory Pension Scheme.
* Opportunity to work flexibly after onboarding (typically 4 days office/site-based, 1 day from home).
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