Facilities & Helpdesk Administrator Location: Cambridge Central Today I am urgently seeking an enthusiastic and committed individuals, just like you, to join my central Cambridge Clients growing team. About the Role: Are you the go-to person friends rely on to sort things out? Love organising, multitasking, and making a real difference behind the scenes? In this role, you’ll be the heartbeat of My clients Facilities team—the first point of contact for clients and colleagues needing support. You’ll juggle priorities, connect with everyone from contractors to managers, and play a key part in our ongoing commitment to superior service. No two days are ever the same; your initiative and attention to detail will help keep everything running smoothly. What You’ll Be Doing: Be the Voice: Handle helpdesk enquiries by phone, email, or ticket system—keeping customers happy and informed. Coordinate & Collaborate: Assign jobs, schedule maintenance, and follow up seamlessly with contractors, suppliers, and internal teams. Keep things on Track: Update asset registers, log jobs and service reports, and maintain all documentation with razor-sharp accuracy. Support the Team: Assist the Facilities Manager with every aspect of daily administration, from compliance and contracts to onboarding new colleagues. Champion Customer Service: Ensure that every touchpoint reflects our values ...